On September 2nd, phat.jd.com, the health section of JD.com, launched a new service platform of Chinese medicine on which users can inquire about Chinese medicine online and buy the medicine according to the prescription.
Besides, the platform also has integrated service capability that covers the whole process; so, the users can enjoy the decoction services of the Chinese medicine as well as home delivery services.
JD.com, Tongrentang Health, and the latter’s other cooperation partners together launched the formulation of Chinese medicine quality and service standards on the platform.
According to JD.com, the platform hires medical professionals to prescribe for customers and decoct medicines for them, as the functioning ingredients will easily lose efficacy due to improper operation. Also, the platform has realized the function of “grabbing medicines according to prescription”.
Users simply need to take pictures of the prescriptions and upload them on their mobile phones. The platform will then, automatically find the medicines for them.
Besides Tongrentang Health, the platform also cooperates with other leading Chinese herbal medicine brands including Kangrentang and Bencao Fangyuan; all of which provide high-quality Chinese herbal medicine and good services in accordance with the platform standards.